The NATIVE Project provides medical, dental, behavioral health, pharmacy, patient care coordination, wellness, and prevention services for both Natives and Non-Natives in the Spokane community. We are a Title V, Indian Health Services Contract Clinic. We are part of the “U” (Urban) in the IHS I/T/U health care delivery system under the Affordable Care Act. Additionally, we are an HRSA 330 Community Health Clinic and Federally Qualified Health Center (FQHC). We are a patient-centered medical home (PCMH) clinic and received National Committee of Quality Assurance (NCQA) PCMH recognition in October 2017. The NATIVE Project operates one health facility located in Spokane’s West Central neighborhood. Fifty-eight percent of our patients are American Indian or Alaska Native. We serve Natives from over 300 different tribes.
“To add, this health center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.”
Sacred Hospitality For All
Sacred Hospitality is an intentionally created practice where our compassion meets the needs of our patients, staff, and community; where they are welcomed, cherished, and respected as human beings; where stories are shared and valued; and where healing of the body, mind, and spirit can happen.
Mission
Our mission is to provide quality services that promote wellness and balance of mind, body, and spirit for individuals, staff, families, and communities.
Vision Statement
The NATIVE Project has a vision of community that promotes balance and harmony in the pursuit of:
- Drug and alcohol free lifestyles
- Spiritual, cultural and traditional Native values
- Wellness and balance of mind, body and spirit for each person
- Respect and integration of all healing paths to wellness for self and others
- Lifestyles which encourage and are supportive of prosperity
- Education and awareness
By creating a circle of care using one team and one voice, individuals, staff, families and agencies will utilize skills, leadership, cultural and spiritual consciousness to give back to his or her community by living as:
WARRIORS, NURTURERS, SCHOLARS AND COMMUNITY ACTIVISTS
The NATIVE Project’s Service Delivery Philosophy is a patient centered care model that embraces action, education, culture and spirituality on the road to healing and wellness. Our team commits to providing patient centered care that includes physical, emotional, mental and spiritual wellness and healing. Services will be offered through the practice of “Sacred Hospitality”. Our philosophy has roots in the medical model of disease prevention, treatment and management that is solution based in the recovery oriented model of care, including drug free lifestyles. We utilize the highest level of care using evidence based and promising practices to promote healing and wellness in individuals, families, staff, and communities.
What is Patient-Centered Care?
Patient-centered care is a team of professionals working together to provide all of your health needs. We provide the best possible outcomes for you by using technology such as electronic medical records to communicate and coordinate your care.
You, the patient, are the most important part of patient-centered care. When you take an active role in your health and work closely with us, you can be sure that you’re getting the care you need. We develop culturally appropriate plans based on your age, gender, ethnicity and life circumstances.
How Does Patient-Centered Care Benefit Me?
In patient-centered care, we:
- Are available when you need us. You can communicate with us easily and get appointments quickly.
- Know you and your health history. We can suggest treatment options that make sense for you.
- Help you understand your condition(s) and how to take care of yourself.
- Help you coordinate your health needs. We will help you find specialists, get appointments, and make sure specialists have the information they need to care for you.
- Use technology. We share records to help prevent medical errors and ensure that we are always on the same page.
- Offer counseling support and prevention services.
Your care team may include primary care and specialized doctors, nurses, health educators, behavioral health specialists, and other health care professionals such as pharmacists or nutritionists. Out team acts as “facilitators” who help you get healthy,stay healthy, and get the care and services that are right for you. You, of course, are the center of your care team.